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Med-Scribe, Inc. is partnering with a respected private orthopedic practice in the Rochester area to hire a full-time Receptionist for a busy and patient-focused outpatient office.

This role is ideal for someone who enjoys working in a fast-paced front desk environment, has strong customer service skills and can effectively manage multiple priorities while helping create a positive experience for patients and visitors alike.

Position Snapshot

• Schedule: Monday–Friday, daytime hours
• Pay: $17–$18.50/hour
• Setting: Private orthopedic practice
• Location: Two offices within the Rochester area
• Perks: Stable weekday schedule, team-oriented environment, opportunity to grow within the practice

Responsibilities

In this role, you will serve as one of the primary points of contact for patients while helping keep front office operations running smoothly. Responsibilities include:

• Greeting patients and assisting with check-in/check-out processes
• Collecting and updating demographic and insurance information
• Verifying referrals and obtaining required documentation
• Collecting co-pays, balances and issuing receipts
• Answering phones and assisting patients with general questions
• Supporting patient flow by communicating with clinical staff
• Assisting with fax management, mailings and general office support tasks
• Maintaining compliance with HIPAA and office procedures

Compensation & Benefits

• $17–$18.50/hour
• Health, dental and life insurance
• 401(k)
• PTO
• Paid holidays
• Additional benefits available

• High school diploma or GED
• Previous medical receptionist or healthcare office experience preferred
• Strong communication and customer service skills
• Comfortable working with computers, phones and office equipment
• Ability to multitask and stay organized in a busy office setting
• Professional demeanor and dependable attendance