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#31026: Customer Service / Call Center – Work from Home, $16.50/hr.! (NYS Residency Req)

Administrative

$16.50/hour
Posted 06/15/2026
Full Time
Full Time Remote Friendly
Job ID: 31026

Job Description

If you have customer service or call center experience and are eager to learn something new, this role provides exposure to the dynamic world of medical and benefits plans.  Under the direction of the Customer Service Supervisor, you will act as a liaison for clients, responding via phone and email regarding COBRA, billing eligibility, insurance plans, policies, and payments.  You must maintain professionalism, courtesy, and clear communication at all times.

  • Temporary position through January 2027 with potential for extension or hire
  • Fully remote work with structured schedule
  • $16.50/hour, with an increase upon hire


Key Responsibilities:

  • Handle incoming calls and make outbound follow-ups as needed, updating call status appropriately.
  • Navigate multiple systems, including phone software, documentation tools, and online resources.
  • Maintain clear and accurate records of calls and actions taken.


Schedule:

  • Monday through Friday, 8:30AM-5PM

Job Requirements

  • Previous customer service experience required
  • Previous call center experience preferred
  • High school diploma or equivalent required
  • Must be a NYS resident

Additional Information

If you meet the qualifications and are interested in this position, please submit an online application, referencing the job number 31026

Med-Scribe, Inc. is an Equal Opportunity Employer.

Minority/Female/Disability/Vet

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